So about a month ago, I eagerly called the Verizon FIOS customer service number as I'd heard people at work were getting FIOS TV. After a few phone calls with Verizon, the install date was setup, now all I had to do was count the days that I'd have to wait before becoming a Comcast FREE household.

The Install
I had an annoying window of 9-5 to wait for my install. The morning of the install, the Verizon guy called me and informed me I was the last install of the day, and he seriously doubted he'd be there before 5:00 PM. I said no problem, and went off to work. I returned home around 3 PM just to be sure I wouldn't miss them, especially if they were running early.

At about 4:30 PM "Brandon" called me back to let me know the Verizon provisioning system was having trouble adding the new Verizon set top boxes, and we could reschedule, or he could come and do the install, but there were no guarantees. I convinced him to come and do the install anyway, he said he was close to wrapping up at this current job, and would be over soon.

At 7PM I was starting to get stressed. Did he just blow me off? What was going on? He showed up at 8PM and looked tired. Apparently the demand for the service was beginning to take it's toll on the technicians, he didn't complain, but started unloading his gear from his van. I showed him the location in the garage where the old Comcast cable modem was, and explained I'd like the new Verizon gear to go there.

He was elated to see, power, cable, and data all in one place, and explained this install would go fast. He started by going outside and hooking the fiber to the ONT (Verizon box) on the outside of the house, and then poked a piece of coax through into the garage. We mounted the new actiontec router (required for FIOS TV) and I did all the networking stuff to make everything else work.

He installed the downstairs set top box, a multi room DVR with HD viewing and recording capabilities. We then went upstairs and installed the basic set top box upstairs. He didn't think the boxes would provision, but decided to give it a try. It worked! The install was done. I must say that the level of communication, attention to detail impressed me. It was almost 10 o'clock now so I went to bed.

The Viewing Experience
Let's just start by explaining that with my Comcast digital service that I paid close to $100 a month for, I hated it. Sure I had HBO and tons of channels, but I'd say that a good 50% of the time any given channel would display a banner that said "Please wait - available shortly" or something to that effect, and the channel would never load. It was on the more obscure kid stuff, and higher numbered channels, not ones I watched a lot, but still very annoying.

Verizon FIOS TV? Not a single issue. Every now and then I'll see some compression artifacts in HD, but I saw worse in Comcast's. The big pros for me switching to Verizon FIOS TV were to:

1. Improve my service.
2. Dump Comcast.
3. Lower my monthly expenses.
4. Unify my internet and television serives again.

I'm happy to say that I've achieved all of my goals.

The user interface for the menus is polished. It does not look like a 2 year old designed it like Comcast's does. The menus are crisp, well organized, and thought out. From the main menu, you can do it all, On Demand, Pay Per View, DVR, or simply just browse channels. The buttons react semi-quickly. There is a small annoying lag that happens, but I can live with it, and it's really no different than Comcast.

Pay Per View
We have not tried the Pay Per View yet, but I have browsed the titles. The prices range from 2.99 - 4.99 depending on how new the title it. The nice thing about viewing the titles is you get a thumbnail of the box cover. Why doesn't Comcast do that?

DVR
The DVR is great. Is it as good as TIVO? No. Does it do most things the TIVO DVR does in respect to recording shows, series, etc? Yes. The user interface does well in it's searching, but if you're looking to get rid of your Tivo and be just as happy with the Verizon DVR, think again. I got rid of two tivos for the Verizon DVR, and while everything works as it did before, we can see shows etc. I do miss my Tivos. However, getting rid of my two Tivos saves me $20 a month. The DVR cost is about $10 so in essence I'm saving $10 a month.

We also have the multi room DVR capability. So one DVR, and any of the other TVs (1 in out case) can access it. If it's a non HD TV, it can only access the non HD content, makes sense to me.

Guide
The guiide is great. You get a little PIP window in the top right corner of what you're currently watching, and as you page through the channels, the expanded channel you are looking at on the guide appears a bit bigger with the channel icon and art (nice touch). You can go forward up to a week (or more possibly). You can also click the guide button a second time for a smaller view, it's one I don't like and don't really use.

On Demand
Almost identical to Comcast's. You can get some free on demand movies and shows in this section. Not much more to say here.

Conclusion
Hands down the best TV line up and package I have ever had. At the cost of $42.99 a month, add the multi room DVR capabilities, HD content, and HBO, and we're setting right around $75 a month. Comcast used to cost us $95 a month plus $20 a month for the two tivos. $115 a month total, versus $75 a month. That's a savings of $40 a month, which coincidentally is the cost of our internet access. So for the cost of Comcast for a month we now get TV and Internet for that price. I'm liking that.

Here's a network diagram of all our stuff now for the geeks out there! :)