Ok I know I bagged on Apple before... But this story is good.

I have an iPhone, if you've ever been here before, you must be painfully aware of it. Well it has been acting strange the past few weeks, and I finally got sick of it. Yesterday evening I made an appointment with an Apple Genius (man I hate that term....why can't they come up with something better, I digress...) to check out the behavior of the phone.

I had not been getting really long email delays and weird stuff when I docked the phone in it's cradle. After describing some of this to the ... ahem... GENIUS ... he showed me a menu on the phone that I had just glanced over and forgotten. Settings > Reset > and about three or four reset choices. He told me that every now and then it was a good idea to go into the reset menu and just choose the "Reset all Settings" option. It clears out files from the OS, and doesn't do too much damage to the settings on the iPhone, you don't lose any data, you may have to reset a few things here and there.

He claimed that this has solved problems for people from not getting receiving calls, to dead spots on the screen, hell at one point he had me convinced it could help solve world hunger. So I said thanks, and happily left with my iPhone. I did explain to him I was not about to do this every day, he said it shouldn't be needed to do it that often.

So today, guess what? Same problems. Made another appointment, determined to get a new phone this time. I went back in to a NEW GENIUS this time, man how many geniuses work there??? Ready to state my case, he said, "hmmmm you were here yesterday, let's just get you a new phone." I had even dealt with the fact I may have to pay a stocking or shipping and handling fee (not happy about having to do so, just recalling the experience with my Nano). But no fees, no hassle, new iPhone.

I'm restoring my backup now, and upgrading it to 1.1.2. Man I love Apple this time.