First off, if you're reading this, and you don't know who Comcast is, or you have dish, let me tell you how lucky you are.

I awoke this AM to find that Comcast had totally revamped the menu systems on my set top box. I didn't like them  before, but got used to how they worked, and while not stellar, they weren't really that bad.

We like to have Good Morning America on in the AM when we're getting ready, eating breakfast, and rushing out the door. I turned on the TV and clicked MENU, instantly I was confused. The menu is all pixely, and terrible looking, when in HD mode, it used to be crisp and clear, but I can get past that.

Ummmmmm where the Hell is my HDTV option? It's like GONE. What the hell, hmmmmmm, click menu again, and this 'quick menu' thing comes up that allows you to choose an option quickly, instead of choosing it from the menu.... I don't really see how it saves time but I digress. So I notice a new icon, way off to the right, HDTV, ah, there it is!

I click left, expecting the menu to wrap, and to go from the first item to the LAST item. It doesn't. Now instead of 'menu, menu, navigate down twice' (four clicks) I'm forced to click 'menu, and six clicks of navigation to the right' (and then enter).

Ohhhhh man that's dumb. Ok, so I don't really have an option. I go to TV Listing for HD by time. Ummmm there's two channels listed. WTF? Where did all my HD Channels go? I notice that there are little < and > carats at the top of the page, no no no... you're kidding me.

They've apparently grouped the channels by some sort of category. So now instead of paging down the available channels by time, I have to right click, right click, through all of their predefined categories.

The other option is to choose search from the main menu, some more clicks through their ridiculous interface, and choose HD. Resulting in the same view described above.

Tell me who their usability expert is, I'd like to punch him in the face.